Privacy policy

Effective Date: 9/19/2025

Your privacy is important to us. This Privacy Policy explains how Event Essentials LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, communicate with us, or book our rental services.

1. Information we collect

We collect personal information that you voluntarily provide to us when you interact with us. The types of information we may collect include:

Contact Information: Your name, email address, phone number, and physical address.

Event Details: Information about your event, such as the date, location, type (e.g., wedding, corporate event), and specific rental needs.

Payment Information: We collect payment details when you make a booking. This information is processed securely by our third-party payment processor and is not stored on our servers.

Website Usage Data: Information about your interaction with our website, such as your IP address, browser type, pages viewed, and time spent on our site. We collect this through cookies and analytics tools to improve our website and services.

2. How we use your information

We use the information we collect for the following business purposes:

To provide our services: To fulfill your rental orders, communicate with you about your booking, and provide customer support.

For marketing and promotions: To send you promotional materials, special offers, and newsletters. You can opt out of these communications at any time.

To improve our website: To analyze website usage and user behavior to enhance our website's functionality and user experience.

For legal and security purposes: To detect and prevent fraud, protect against unauthorized access, and comply with our legal obligations.

3. Sharing your information with third parties

We may share your personal information with the following types of third parties:

Service Providers: We share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting, and email marketing services.

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data security

We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your rights

You have certain rights concerning your personal information. Depending on where you live, these may include:

Access: You have the right to request access to the personal data we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete information.

Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

6. Cookies and tracking technologies

Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device. We use them for website functionality, analytics, and advertising. You can control cookie preferences through your browser settings.

7. Changes to this privacy policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy will indicate when it was last revised. We will notify you of any material changes by posting the new policy on our website.

8. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Event Essentials LLC

82 Wendell Ave, STE 100, Pittsfield, MA 01201

info@eventrentalsma.com

617-340-9932